Welcoming questions
- Can you tell us about your administrative experience and the kinds of offices you have supported?
- What part of administrative work do you genuinely enjoy, and what part do you find tedious?
Role-specific / technical competencies
- How do you organize a filing system, digital or physical, so that anyone else could find a document without you?
- Walk us through how you process an invoice from arrival to payment approval, and how you catch errors.
- Which office software and tools do you use daily, and what is the most useful spreadsheet skill you rely on?
- How do you track office supplies and spending so you never run out and never overspend?
- What is your system for managing multiple calendars and meeting room bookings without conflicts?
Behavioural & culture fit
- Tell us about a time you spotted and fixed an error in paperwork or records before it caused a problem.
- Describe a day when requests came at you from every direction. How did you decide what to do first?
- How do you handle confidential information, such as payroll documents or personnel records?
Problem-solving / case
- A manager needs a report in an hour, a vendor is on the phone about an unpaid invoice, and the printer is down before a client meeting. What do you do?
- You discover that a supplier has been double-invoicing the company for months. How do you investigate and resolve it?
- The company is switching to a new document management system. How would you plan the migration of existing files?
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