Welcoming questions
- Can you tell us about yourself and how you got into technical writing?
- Which piece of documentation in your portfolio are you most proud of, and why?
Role-specific / technical competencies
- Walk us through your process for documenting a brand new feature, from first briefing to published page.
- Which documentation tools and workflows have you used, and how do you feel about docs-as-code?
- How do you extract accurate information from an engineer who is busy and gives you one-line answers?
- How do you decide the structure of a large documentation set so users can find answers on their own?
- How do you keep documentation up to date when the product changes every sprint?
Behavioural & culture fit
- Tell us about a time a subject matter expert disagreed with how you simplified their content. How did you resolve it?
- Describe a situation where you had to deliver documentation under a tight release deadline. What did you cut and what did you protect?
- How do you handle feedback that your writing is unclear, especially when you disagree?
Problem-solving / case
- Support tickets show users repeatedly failing at a task that is already documented. How do you investigate and fix the content?
- You inherit 500 pages of outdated documentation with no owner. Where do you start?
- We are launching an API for external developers in two months and have zero developer docs. Outline your plan.
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