Welcoming questions
- Can you tell us about yourself and your serving experience?
- What do you enjoy about working in restaurants?
Role-specific / technical competencies
- How many tables can you comfortably handle at once, and how do you stay organized?
- How do you memorize orders and modifications, or do you prefer writing them down?
- What do you do when a dish comes out wrong from the kitchen?
- How do you handle allergen questions you are not sure about?
- Which POS systems have you used?
Behavioural & culture fit
- Tell us about the most difficult guest you ever served. What happened?
- Describe a busy service that went smoothly because of teamwork. What was your part?
- How do you keep your energy and friendliness through a double shift?
Problem-solving / case
- A table complains their food is cold after eating half of it. How do you respond?
- Two of your tables want the bill at the same time as a new party is seated in your section. What is your order of operations?
- A guest disputes the bill, claiming they were charged for something they did not order. What do you do?
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