Welcoming questions
- Can you tell us about your caregiving experience and the types of clients you have supported?
- What led you to care work, and what do you find most rewarding about it?
Role-specific / technical competencies
- Walk us through how you assist a client with limited mobility from their bed to a wheelchair safely.
- How do you handle medication reminders, and what do you record after each one?
- What experience do you have supporting clients with dementia or memory loss, and how do you adapt your communication for them?
- How do you balance helping a client with encouraging them to stay as independent as possible?
- What signs of declining health or wellbeing do you watch for, and how do you report them?
Behavioural & culture fit
- Tell us about a time a client refused care, such as bathing or eating. How did you respond?
- Describe how you have built trust with a new client and their family in the first few weeks.
- Care work can be emotionally heavy. How do you look after yourself so you can keep showing up reliably?
Problem-solving / case
- You arrive at a client's home and find them on the floor, conscious but shaken. What do you do, step by step?
- A client with memory loss becomes agitated in the late afternoon and insists on leaving the house alone. How do you handle it?
- A family member asks you to take on tasks outside your agreed duties, such as managing the client's money. How do you respond?
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