Welcoming questions
- Can you tell us about yourself and why you chose pharmacy as a career?
- What settings have you practiced in so far, and which part of the work do you find most rewarding?
Role-specific / technical competencies
- Walk us through your process for verifying a prescription before it reaches the patient. What are you checking, in what order?
- How do you handle a prescription with a potentially dangerous interaction or an unusually high dose?
- What is your experience with controlled substance management, and how do you keep DEA records audit-ready?
- How do you approach counseling a patient who is starting a complex medication regimen?
- Which pharmacy software systems have you used, and what daily prescription volume are you comfortable with?
Behavioural & culture fit
- Tell us about a time you caught a dispensing error before it reached a patient. What made you catch it?
- Describe a difficult interaction with an upset patient or an insistent prescriber. How did you resolve it?
- How do you keep technicians motivated and accurate during the busiest hours of the day?
Problem-solving / case
- A patient insists on picking up an early refill of a controlled substance and becomes agitated when questioned. How do you handle it?
- You are the only pharmacist on duty, the queue is growing, and a technician flags a possible error in a filled prescription. Walk us through your next ten minutes.
- A regular patient's insurance rejects a critical medication and they cannot afford the cash price. What options do you explore?
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