About the Warehouse Manager role
A Warehouse Manager owns the day-to-day performance of a warehouse or distribution center. They oversee receiving, putaway, picking, packing, and shipping, keep inventory accurate, and make sure orders leave the dock complete and on time. They also manage the people side: scheduling shifts, coaching supervisors and associates, and holding the team to safety and productivity standards.
The best warehouse managers are systems thinkers who still walk the floor. They use WMS data to spot bottlenecks, plan labor against volume forecasts, drive down shrinkage and mispicks, and keep the facility compliant with OSHA requirements. When peak season or a carrier failure hits, they reorganize the operation in hours, not days, without letting safety slip.
In your posting, describe the scale of the operation: square footage, SKU count, order volume, team size, and shift structure. Name your WMS and automation level, and state whether the manager owns budgeting, carrier relationships, or multiple sites. Experienced candidates self-select based on whether the scope matches what they have run before.
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Job brief
We are hiring a Warehouse Manager to own how this site performs. You will run receiving, putaway, picking, packing, and dispatch, keep inventory accurate, hold safety and productivity standards, and schedule and develop the supervisors and associates who do the work.
This suits somebody who reads the system data and still walks the floor, plans labor against volume rather than reacting to it, and can reorganize an operation in an afternoon when a carrier fails without letting safety slip.
Responsibilities
- Manage daily warehouse operations, including receiving, putaway, picking, packing, and shipping
- Maintain inventory accuracy through cycle counts, audits, and root-cause analysis of discrepancies
- Plan labor and shift schedules against order volume and seasonal peaks
- Hire, train, coach, and evaluate warehouse supervisors and associates
- Enforce safety policies and OSHA compliance, and lead incident investigations and prevention
- Track KPIs such as order accuracy, on-time shipment, throughput, and cost per order
- Optimize warehouse layout, slotting, and workflows to reduce travel time and errors
- Manage relationships with carriers, suppliers, and third-party service providers
- Oversee equipment maintenance schedules for forklifts, conveyors, and dock equipment
- Report operational performance and improvement plans to senior management
Requirements and skills
- Has managed a warehouse or been a senior supervisor in one
- Hands-on with a warehouse management system and real inventory control
- Has hit safety, accuracy, and productivity targets rather than only reported on them
- Manages people properly: scheduling, coaching, and performance
- Knows the safety regulations that apply on a warehouse floor
- Analytical, and comfortable with budgets and metric reporting
- Familiar with material handling equipment and its certification requirements
- Steady through seasonal swings and the weeks when volume doubles
- A logistics or business qualification, or the operational experience that replaced it
Nice to have
- Lean, Six Sigma, or other continuous improvement certification
- Experience implementing or migrating a WMS
- Background with automation such as conveyors, sortation, or robotics
- Experience managing multi-shift or multi-site operations
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